Modern Ways of Working: A Story of Digital Customer Experience
By: Niall McShane Published on: 28/01/2025In customer-facing digital systems, modern delivery approaches - whether we call them agile, lean, product-led, or human-centred - aren't methodology choices. They're survival requirements. The cost of getting big changes wrong make traditional approaches not just inefficient, but dangerous.
Navigating Automation: How 70% Automation Is Redefining the Lifecycle of Work Without Increasing Risk
By: Niall McShane Published on: 11/12/2024Automation isn’t just transforming industries—it’s redefining how work gets done across the lifecycle of delivery, from requirements gathering to coding and deployment.
Surviving Year One: Avoiding Common Agile Implementation Challenges
By: Niall McShane Published on: 04/11/2024
Over delegation leads to under-removal of impediments
By: Niall McShane Published on: 04/11/2024
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