Navigating the AI hype versus on-the-ground reality

by: Niall McShanePublished on: 25/03/2026

With so much hype around AI, this article talks from real experience with real people trying to adopt and get benefits from AI's productivity promise.

Why Better Decision-Making Fuels Autonomy, Motivation, and Value Creation

by: Francesco VassalloPublished on: 13/06/2025

Explore how better decision-making fuels autonomy, motivation, and delivery. Learn practical tips for leaders and teams to improve outcomes and reduce waste.

Modern Ways of Working: A Story of Digital Customer Experience

by: Niall McShanePublished on: 28/01/2025

In customer-facing digital systems, modern delivery approaches - whether we call them agile, lean, product-led, or human-centred - aren't methodology choices. They're survival requirements. The cost of getting big changes wrong make traditional approaches not just inefficient, but dangerous.

Over delegation leads to under-removal of impediments

by: Niall McShanePublished on: 04/11/2024