Navigating the AI hype versus on-the-ground reality

by: Niall McShanePublished on: 25/03/2026

With so much hype around AI, this article talks from real experience with real people trying to adopt and get benefits from AI's productivity promise.

Modern Ways of Working: A Story of Digital Customer Experience

by: Niall McShanePublished on: 28/01/2025

In customer-facing digital systems, modern delivery approaches - whether we call them agile, lean, product-led, or human-centred - aren't methodology choices. They're survival requirements. The cost of getting big changes wrong make traditional approaches not just inefficient, but dangerous.

Surviving Year One: Avoiding Common Agile Implementation Challenges

by: Niall McShanePublished on: 04/11/2024

The Hidden Truths of Work Management Tooling: What Our Latest Research Revealed

by: Niall McShanePublished on: 04/11/2024