Modern Ways of Working: A Story of Digital Customer Experience

Modern Ways of Working: A Story of Digital Customer ExperienceBy: Niall McShane Published on: 28/01/2025

In customer-facing digital systems, modern delivery approaches - whether we call them agile, lean, product-led, or human-centred - aren't methodology choices. They're survival requirements. The cost of getting big changes wrong make traditional approaches not just inefficient, but dangerous.

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Modern Ways of Working: A Story of Digital Customer Experience

Surviving Year One: Avoiding Common Agile Implementation Challenges

Surviving Year One: Avoiding Common Agile Implementation ChallengesBy: Niall McShane Published on: 04/11/2024

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Surviving Year One: Avoiding Common Agile Implementation Challenges

The Hidden Truths of Work Management Tooling: What Our Latest Research Revealed

The Hidden Truths of Work Management Tooling: What Our Latest Research RevealedBy: Niall McShane Published on: 04/11/2024

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The Hidden Truths of Work Management Tooling: What Our Latest Research Revealed

What are agile coaches accountable for..?

What are agile coaches accountable for..?By: Niall McShane Published on: 04/11/2024

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What are agile coaches accountable for..?

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